Returns & Refunds

Return Policy

We want you to be completely satisfied with your purchase. If you are not fully satisfied, you may return eligible items within 14–30 days of receiving your order.

To qualify for a return:
• The item must be unused and in its original condition
• The item must be in its original packaging
• Proof of purchase is required

Certain items (such as personalized products, final sale items, or hygiene-related products) may not be eligible for return.

How to Request a Return

To initiate a return, please contact our customer support team with your order number and the reason for your return. We will provide you with the necessary return instructions.
Please do not send items back without prior authorization.

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be processed to your original payment method
• Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider

Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the item received was damaged, defective, or incorrect.

Damaged or Incorrect Items

If you receive a damaged or wrong item, please contact us within 48 hours of delivery. We will resolve the issue as quickly as possible by offering a replacement or refund.